>S H I P P I N G + R E T U R N S
US ORDERS ||
All domestic orders are shipped via USPS Priority Mail, which guarantees delivery within the US in 1-3 business days. Shipping is FREE for orders over $55.00 (before tax). Your tracking information will be sent to you with your shipment notification at the email address provided during checkout.
INTERNATIONAL ORDERS - FIRST CLASS ||
I now offer USPS First Class shipping to customers outside the United States as a more cost-efficient delivery option. Please note tracking is not included in the First Class shipping option and I therefore cannot be held responsible for lost packages. In addition, First Class delivery times vary by country, but may take up to eight weeks to arrive. I'm happy to offer flat rate $15.00 USD First Class shipping to nearly all countries for orders exceeding $55.00 USD (before tax). Costs to ship to a few select countries are exceedingly expensive and customers from those areas may be asked to pay a slightly higher fee for First Class shipping.
INTERNATIONAL ORDERS - PRIORITY ||
International packages shipped via USPS Priority Mail can be expected to arrive in 6-10 business days. I'm pleased to extend flat rate $30.00 USD Priority shipping to most countries for orders exceeding $55.00 USD (before tax). Costs to ship to a few select countries are exceedingly expensive and customers from those areas may be asked to pay a slightly higher fee for Priority shipping. Your tracking information will be sent to you with your shipment notification at the email address provided during checkout.
Please note, the US Postal Service increased their package rates effective January 2016. As a result, my shipping rates have been adjusted to reflect the additional charges.
All in-stock prints are mailed within five business days of placing your order. Please allow up to two weeks for original works, custom-made products, and backordered items to be shipped. A link to download digital purchases will be emailed shortly after your checkout is complete.
Orders shipped to IL, USA are subject to a 9.75% sales tax.
I want you to love your new art! If you're unhappy with your product, please contact me to initiate a return or exchange.
Returns and exchanges are honored within 30 days of shipment. International returns are handled on an individual basis. Items must be returned in the same condition as they were received. Buyer is responsible for return shipping, except in the case of damage or wrong item shipped. If an item was damaged in shipment, please be in touch as soon as possible to discuss solutions.
No returns on commissions, custom listings, discounted products (including those marked with minor flaws and sale items), or digital downloads.
Note: My best effort is used to depict products accurately in all images on www.mariorr.com. Actual colors and textures may vary slightly due to differences in lighting and your computer monitor and/or screen color settings.
I reserve the right to change my shipping rates and/or my return policy at any time. Changes will be published here.
If you have any questions about shipping or returns, you can reach me at firstname.lastname@example.org.